Professional Profile

Matt Bates

Professional Services Team Leader | Learning Technology & Totara Specialist

Learning technology specialist with 10+ years’ experience delivering digital learning platforms, leading Totara implementations, and helping organisations turn learning requirements into practical, scalable solutions.

Matt Bates professional profile photo

About Me

I specialise in the implementation and optimisation of Totara learning platforms, working with clients from discovery and design through to delivery, handover, and long-term success. My work combines solution consulting, platform configuration, implementation strategy, and team leadership.

Core Strengths

Learning Technology

Digital learning platforms, LMS implementation, Totara Learn, Totara Engage, and platform optimisation.

Consulting & Delivery

Discovery workshops, requirements gathering, solution design, project delivery, and client handover.

Leadership

Team leadership, mentoring, onboarding, delivery improvement, capacity planning, and stakeholder support.

Experience Snapshot

May 2025 – Present

Professional Services Team Leader · Totara

Leading members of Totara’s Professional Services team while continuing to deliver consulting and implementation projects for global clients.

July 2022 – June 2025

Senior Learning Technology Consultant · Think Learning

Led end-to-end Totara implementations, advised clients, supported proposals, and helped optimise learning technology solutions across sectors.

2020 – 2022

Learning Technology Consultant / Platform Support Lead

Delivered LMS consulting, platform configuration, technical support, reporting, and implementation support.

2014 – 2018

Technology Enhanced Learning Facilitator · Chesterfield College

Supported staff with learning technologies, Moodle administration, lecture capture, training, and digital learning practice.

Specialisms

Totara Learn Totara Engage LMS Implementation Solution Consulting Digital Learning Platforms Stakeholder Workshops Team Leadership Learning Locker Client Delivery Process Improvement

Education & Certifications

  • Level 3 Award in Education and Training
  • Level 3 Diploma in ICT Systems and Principles
  • CompTIA A+
  • Microsoft Office Specialist certifications

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